What is a system in business?
The system in business provides order, correct and quick execution of work. It is no secret that business is, first and foremost, people. So, to build a system, you need…

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What is a system in business?
The system in business provides order, correct and quick execution of work. It is no secret that business is, first and foremost, people. So, to build a system, you need…

Continue reading →

“They will be pulled ashore and stunned with a stick”, or How to conclude a contract on your terms
One day, during a training on negotiations, a woman came up to me and asked: “We make cakes. Recently concluded a contract with the network. They stayed at a discount…

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several elementary

From hopelessness to “vomiting”, or How to assess the level of service impeccability

The sphere of hospitality and leisure, an elite restaurant business and traditional catering is a market that, apparently, has always been, is and will be. At the same time, some enterprises are super successful, while others barely make ends meet – and as a result are sold for nothing. Continue reading

5 rules on how to help the customer during construction in order to receive contracts in the future

It is no secret that many of the directors of small construction companies that conclude a contract for construction and installation works (performers of all kinds or only some narrow-profile ones) are trying not only in words but in practice to convince the customer that the customer and in the future (after the expiration of the contract) it is necessary to continue cooperation with this contractor. Continue reading

Sinful loans or slow death: 6 steps to not kill your business
Very often I come across the opinion of businessmen about the fact that business without loans is impossible. Most of this is proved by those who are fed up with…

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“Caution, an illiterate accountant!”, Or How to save a company from an unqualified specialist
In September, two companies belonging to the same owner took for accounting services. One in the general mode, the second in the simplified tax system “Revenues minus expenses”. I don’t…

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Three main business trends of 2018: automation, innovation, quality
To develop your business, both here and abroad, you should offer customers a competitive product, which, in turn, cannot be produced without well-established processes for which process management is responsible.…

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How to manage expenses that are not budgeted
Unforeseen expenses need to be foreseen. Behind this seemingly absurd phrase lies an unfortunate truth: expenses not provided for by the budget are inevitable for any company. Force majeure, unexpected…

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