How we built a turquoise company: Alexey Denisov's experience - OLS
We, the OLS company, are a turquoise organization. How do we understand this? As well as all really working “turquoise” organizations - having read Frederic Lalu’s book “Discovering the Organizations…

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Sinful loans or slow death: 6 steps to not kill your business
Very often I come across the opinion of businessmen about the fact that business without loans is impossible. Most of this is proved by those who are fed up with…

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Valuable resource: how to protect the customer base from rat employees
Unfortunately, the practice of moving the base is quite common. Entrepreneurs are faced with such a problem all the time, and this has led to the following stereotypes being strengthened…

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operational activities

Sinful loans or slow death: 6 steps to not kill your business

Very often I come across the opinion of businessmen about the fact that business without loans is impossible.

Most of this is proved by those who are fed up with loans, but are trying to take more. Let’s look at loans that are taken for operational activities, and step by step see what to do in this situation. Most often, loans are taken to pay suppliers and, as it were, to “improve the business.” But business recovery is not in new loans, but in reorganization. We will analyze the situation and take a step-by-step action plan so that “sinful loans do not kill your business”. Continue reading

From hopelessness to "vomiting", or How to assess the level of service impeccability
The sphere of hospitality and leisure, an elite restaurant business and traditional catering is a market that, apparently, has always been, is and will be. At the same time, some…

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How to hire an accountant if you do not understand anything in accounting
I clearly remember my first leader. In the early 2000s, right after the institute, I got a job as the chief (and only) accountant in a small furniture company. From…

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Robots or living people? How customer service will change in the next decade
Our life, the world around us, is changing at an incredible speed. Over the past 10 years, humanity has made a quantum leap in the development of technology. What seemed…

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The wolf from Wall Street spreads the infection, or Why you should not trust "patented professionals"
If you, like me, watched a series about Dr. House, you should remember how passionately he diagnosed lupus with everyone: a disease in which the immune system takes its own…

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