Robots or living people? How customer service will change in the next decade
Our life, the world around us, is changing at an incredible speed. Over the past 10 years, humanity has made a quantum leap in the development of technology. What seemed…

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Employees-IP: how to avoid problems with the tax
A business cannot exist only at the expense of its creator and ideological inspirer: the involvement of professionals from the outside is inevitable. But paying the employee a "white" salary,…

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20 technology and brand promotion trends in 2019
Marketing is a dynamic, changeable and unstable industry in which it is not enough to grab onto one thing and constantly adhere to it - there will always be something…

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despite the requirements

How we built a turquoise company: Alexey Denisov’s experience – OLS

We, the OLS company, are a turquoise organization. How do we understand this? As well as all really working “turquoise” organizations – having read Frederic Lalu’s book “Discovering the Organizations of the Future” and comparing it with yourself.

By the way, according to Jos de Blok (the founder of Buurtzorg), one of the heroes of the Lalu book, he also learned that they are “turquoise”, from this book. Continue reading

“Letters of happiness” from IFTS: what you need to be prepared for

In modern realities, calling an interrogation to the tax authority is a common practice. The regulatory authorities attach more and more importance to conducting interrogations of individuals. In addition to the taxpayer’s leadership, much attention is paid to ordinary employees (warehouse employees, purchasers, sales managers, and so on). Continue reading

How not to fall under tax suspicion: dangerous schemes and mistakes of entrepreneurs
It is important to note that schemes differ from errors in the awareness of the commission, and therefore the consequences. Let's start with the mistakes that managers face due to…

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What to consider in the agreement with the counterparty in order not to incur losses
Entrepreneurship is always associated with risks, which can occur both from factors independent of a person and from human factors. The latter include intentional non-performance of the contract, fraud, inclusion…

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How we built a turquoise company: continued
Company Information System As I already wrote, the planning of loading specialists and working with clients occurs automatically and is immediately displayed in the information system. By analogy with the…

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"The risk of charging VAT", or What you need to know when buying software
What are the licenses? Let's start with a simple one. The publisher of commercial software does not want everyone to use its product for free and is trying in every…

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