How to manage expenses
What do LLC fear when they work with IP
To save money, companies are looking for contractors to do some work. Often these works are carried out by an individual entrepreneur without employees, that is, a specialist who was…

Continue reading →

<a href="http://thisismyurl.com/downloads/easy-random-posts/" title="Easy Random Posts">Easy Random Posts</a>
“Influencing or manipulating?”: How to build relationships with subordinates in a developing company
The task of management in any business is to achieve goals in conditions of limited resources. The manager does not always understand this, often he justifies himself or others by…

Continue reading →

“Happiness struck the head”, or What if you succeed and now the company is in crisis?
Last week, in the first part of this conversation, I said that a hangover and insanity are practically no different. Outwardly, they are very similar. It may even seem that…

Continue reading →

customer experience

1 2

How we built a turquoise company: Alexey Denisov’s experience – OLS

We, the OLS company, are a turquoise organization. How do we understand this? As well as all really working “turquoise” organizations – having read Frederic Lalu’s book “Discovering the Organizations of the Future” and comparing it with yourself.

By the way, according to Jos de Blok (the founder of Buurtzorg), one of the heroes of the Lalu book, he also learned that they are “turquoise”, from this book. Continue reading →

Posted in customer accepts, customer experience, customer is satisfied, customer requests received, customers expect, despite the requirements

Signs that the company’s account will soon “freeze”

A current account is an important financial management tool for each company. The suspension of certain operations on the account or its complete blockage may, if not paralyze the activity of the entire “organism”, but certainly cause significant damage to it. In particular, it is for this reason that banks and tax officials use the threat of an account lockout threat to influence entrepreneurs. Continue reading →

Posted in correspond, customer experience, customer is satisfied, customer requests received

How to work with foreign suppliers: 8 successful aspects, FineDesignGroup experience

One of the key factors for the success of a store is the product range that the customer likes. If the product is of high quality, the price is affordable, and the delivery is fast and convenient, then the client will return to the seller again and again. Therefore, it is important to competently build work with suppliers, especially when it comes to business partners from other countries. Continue reading →

Posted in customer accepts, customer experience, customer is satisfied, customer requests received, customers expect
1 2
The wolf from Wall Street spreads the infection, or Why you should not trust "patented professionals"
If you, like me, watched a series about Dr. House, you should remember how passionately he diagnosed lupus with everyone: a disease in which the immune system takes its own…

...

Three main business trends of 2018: automation, innovation, quality
To develop your business, both here and abroad, you should offer customers a competitive product, which, in turn, cannot be produced without well-established processes for which process management is responsible.…

...

What is an overdraft for a business and when is it needed?
Overdraft is a revolving credit line that a bank can provide to a company or individual entrepreneur to cover a temporary and short-term cash gap. This is actually a business…

...

“They will be pulled ashore and stunned with a stick”, or How to conclude a contract on your terms
One day, during a training on negotiations, a woman came up to me and asked: “We make cakes. Recently concluded a contract with the network. They stayed at a discount…

...