From hopelessness to "vomiting", or How to assess the level of service impeccability
The sphere of hospitality and leisure, an elite restaurant business and traditional catering is a market that, apparently, has always been, is and will be. At the same time, some…

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Counterparty bankruptcy: what transactions can be challenged and how to protect yourself?
When a bankruptcy proceeds, everything: creditors, a debtor, a bankruptcy trustee - are driven by a simple motive - to receive money. This gives rise to the struggle for the…

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“The tail steers a dog”, or Three stories of real business
Svetlana Emelyanova, managing partner of STEP Consulting, shares three stories from business practice that describe the resistance of the company's employees to useful changes and innovations, and explains how to…

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current position

How to manage expenses that are not budgeted

Unforeseen expenses need to be foreseen. Behind this seemingly absurd phrase lies an unfortunate truth: expenses not provided for by the budget are inevitable for any company. Force majeure, unexpected investment opportunities, price increases, forced contractor changes are the reality of any business. It is impossible to build business processes so that costs never arise; which means that you need to learn to live with them. Continue reading

“Black List” of taxpayers: criteria and reasons for getting

Recently, some specialized and not-so-media outlets have reported that our Federal Tax Service has a black list of taxpayers. And then, as often happens in such cases, there was a huge number of “experts” who created an unstable chorus, “singing” to us about the unenviable fate awaiting domestic entrepreneurs when they fell into such a list. Continue reading

Moskvich won 9 million rubles thanks to a prophetic dream
The 39-year-old resident of Moscow, Ilya Matveev, saw two lucky numbers in a dream: 8 and 33. They helped him become the winner of the “5 out of 36” lotto.…

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“Business under attack”: what banks can consider as a cash out scheme and block an account
Recently, 115-ФЗ has become a serious stumbling block for a calm business. In accordance with it, banks are entitled (and in fact, taking into account the requirements of acts of…

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“They will be pulled ashore and stunned with a stick”, or How to conclude a contract on your terms
One day, during a training on negotiations, a woman came up to me and asked: “We make cakes. Recently concluded a contract with the network. They stayed at a discount…

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What is a system in business?
The system in business provides order, correct and quick execution of work. It is no secret that business is, first and foremost, people. So, to build a system, you need…

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