How to manage expenses
“Letters of happiness” from IFTS: what you need to be prepared for
In modern realities, calling an interrogation to the tax authority is a common practice. The regulatory authorities attach more and more importance to conducting interrogations of individuals. In addition to…

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"The risk of charging VAT", or What you need to know when buying software
What are the licenses? Let's start with a simple one. The publisher of commercial software does not want everyone to use its product for free and is trying in every…

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Robots or living people? How customer service will change in the next decade
Our life, the world around us, is changing at an incredible speed. Over the past 10 years, humanity has made a quantum leap in the development of technology. What seemed…

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Monthly Archives: July 2018

What is an overdraft for a business and when is it needed?

Overdraft is a revolving credit line that a bank can provide to a company or individual entrepreneur to cover a temporary and short-term cash gap. This is actually a business credit card tied to your current account.

When do you need an overdraft?

There are a lot of options for using overdraft, it all depends on the specifics of your business. Continue reading →

Posted in entrepreneurial type, feedback from the market, following questions, good consumer view, held accountable

How we built a turquoise company: Alexey Denisov’s experience – OLS

We, the OLS company, are a turquoise organization. How do we understand this? As well as all really working “turquoise” organizations – having read Frederic Lalu’s book “Discovering the Organizations of the Future” and comparing it with yourself.

By the way, according to Jos de Blok (the founder of Buurtzorg), one of the heroes of the Lalu book, he also learned that they are “turquoise”, from this book. Continue reading →

Posted in customer accepts, customer experience, customer is satisfied, customer requests received, customers expect, despite the requirements
“Influencing or manipulating?”: How to build relationships with subordinates in a developing company
The task of management in any business is to achieve goals in conditions of limited resources. The manager does not always understand this, often he justifies himself or others by…

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How not to fall under tax suspicion: dangerous schemes and mistakes of entrepreneurs
It is important to note that schemes differ from errors in the awareness of the commission, and therefore the consequences. Let's start with the mistakes that managers face due to…

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Robots or living people? How customer service will change in the next decade
Our life, the world around us, is changing at an incredible speed. Over the past 10 years, humanity has made a quantum leap in the development of technology. What seemed…

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“The tail steers a dog”, or Three stories of real business
Svetlana Emelyanova, managing partner of STEP Consulting, shares three stories from business practice that describe the resistance of the company's employees to useful changes and innovations, and explains how to…

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