Outsourcing: all the pros and cons
So, you have an urgent need to reduce the number of tasks for employees, but at the same time work smoothly and even save. All this can be done if you attract the services of an outsourcing company. What this concept means and what its main features are, we will tell you in the form of a “question-answer”.
Today, outsourcing is one of the main trends around the world, because in any business there are tasks that are convenient to outsource, so as not to do them yourself or to hire staff. An outsourcer can be either a frequent person (freelancer) or an entire company.
What is outsourcing and where did this concept come from?
Outsourcing is the transfer by a company of part of its tasks or processes to third-party contractors on a subcontract basis. This is an agreement under which work is performed by people from an external company, who are usually also experts in your type of work.
The concept of outsourcing came to us from the West, where there are so many companies that specialize in this type of activity. World trends come to Russia, therefore, outsourcing is becoming increasingly popular in the domestic business environment.
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What is the essence of outsourcing?
Thanks to him, the company can focus on the manufacture or creation of its key product, without spraying in parallel on processes that are additional to it.
What are the benefits of outsourcing for companies?
Outsourcing, of course, has many advantages. A company that does this professionally, has in its staff staff of appropriate qualifications, and also regularly checks and improves the skills of its employees.
Outsourcing companies also have the opportunity to direct the efforts of their company to the manufacture of the product for which they were created. Such companies work more reliably and more stable than employees in firms. By concluding an agreement with an outsourcing company, any liability can be fully prescribed.
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The main risks of outsourcing:
The speed of service. An outsourcing company may not be as fast as your employee in the company would do, because it does not serve you alone;
Confidentiality of data storage. If you do not write this point in the contract, you may be insecure, and your internal information may spread outside the company;
Inability to combine the functionality of various posts in one person. Sometimes in a company, positions are combined so that one person performs the functionality of two, or even more, employees. For example, an accountant and a manager’s secretary. In the case of outsourcing, such a combination cannot be achieved.
How costly can outsourcing be for companies?
Outsourcing is not really costly for the company. If you calculate all the costs of a certain process, outsourcing will be cheaper, more reliable and more stable in any case. Now often outsourcing is given to such areas of work in companies as accounting, IT support, hiring workers, marketing, SMM, logistics, transportation, courier services, and staff training.
What functions are most often transferred by the company to an outsourcer?
The modern world of technology contributes to the opportunity to work from anywhere in the world, therefore, outsourcing processes are becoming more and more.
In a small-format company, all related functions are transferred to service companies, in particular: accounting, IT support, programming, system administration, legal services, finding and hiring employees, logistics, SMM, call centers, staff training, and many others.
In fairness, it is worth noting that outsourcing firms also actively use outsourcing. In the modern world, many processes do not have time for the leader, so it is more optimal to outsource them.