How to manage expenses
How we built a turquoise company: continued
Company Information System As I already wrote, the planning of loading specialists and working with clients occurs automatically and is immediately displayed in the information system. By analogy with the…

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From hopelessness to "vomiting", or How to assess the level of service impeccability
The sphere of hospitality and leisure, an elite restaurant business and traditional catering is a market that, apparently, has always been, is and will be. At the same time, some…

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Abuse patterns: how employees manipulate their rights - case studies
Natalya Pakhomova, a lawyer for Pervaya Liniya, warns employers of potential abuse by employees of their rights in the field of labor relations in order to obtain benefits As practice…

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transportation

How to work with foreign suppliers: 8 successful aspects, FineDesignGroup experience

One of the key factors for the success of a store is the product range that the customer likes. If the product is of high quality, the price is affordable, and the delivery is fast and convenient, then the client will return to the seller again and again. Therefore, it is important to competently build work with suppliers, especially when it comes to business partners from other countries. Continue reading →

Posted in customer accepts, customer experience, customer is satisfied, customer requests received, customers expect
“Influencing or manipulating?”: How to build relationships with subordinates in a developing company
The task of management in any business is to achieve goals in conditions of limited resources. The manager does not always understand this, often he justifies himself or others by…

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Strategic communications, or the Event does not end with a DJ set
It so happens that the manager goes from theory to practical actions, and there is also the other side, when the specialist intuitively and practically, through trial and error, opens…

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What is a system in business?
The system in business provides order, correct and quick execution of work. It is no secret that business is, first and foremost, people. So, to build a system, you need…

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How we built a turquoise company: Alexey Denisov's experience - OLS
We, the OLS company, are a turquoise organization. How do we understand this? As well as all really working “turquoise” organizations - having read Frederic Lalu’s book “Discovering the Organizations…

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