Work on bugs: how can a business get a good product by working with contractors
Inspections of the security service, analysis of contracts and amendments to lawyers suddenly make a ruthless bureaucratic machine out of the procurement department. The initial application undergoes a lot of…

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“They will be pulled ashore and stunned with a stick”, or How to conclude a contract on your terms
One day, during a training on negotiations, a woman came up to me and asked: “We make cakes. Recently concluded a contract with the network. They stayed at a discount…

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How to avoid a cash gap due to winning the tender: a brief case
At the end of July, our company won a tender for the supply of products for one federal research and production center. Under the terms of the contract, an advance…

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process

What is a system in business?

The system in business provides order, correct and quick execution of work. It is no secret that business is, first and foremost, people. So, to build a system, you need to manage people who perform tasks, and make sure that they do the work sequentially and give a stable result. But man is not a machine. How can one systematize its activities? Continue reading

Valuable resource: how to protect the customer base from rat employees

Unfortunately, the practice of moving the base is quite common. Entrepreneurs are faced with such a problem all the time, and this has led to the following stereotypes being strengthened in the minds of business:
The customer base is not such a valuable resource, it can be re-assembled. Why is this not so: any owner who counts money in his business knows that it is much cheaper to sell something to an existing client than to attract a new one and sell it to him already; Continue reading

4 principles of business automation: how not to make a mistake

The topic of business automation is one of the hottest in recent times. Many experts talk about the capabilities of various tools and how they can improve your company’s performance. However, automation can also cost your business dearly if you set up your processes incorrectly. In this article I will tell you what principles we were guided by and how we managed to ensure that the efficiency of Vilgud car services is two times higher than that of competitors. Continue reading

5 rules on how to help the customer during construction in order to receive contracts in the future
It is no secret that many of the directors of small construction companies that conclude a contract for construction and installation works (performers of all kinds or only some narrow-profile…

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What do LLC fear when they work with IP
To save money, companies are looking for contractors to do some work. Often these works are carried out by an individual entrepreneur without employees, that is, a specialist who was…

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Voice shopping: what business needs to know to be trendy
Voice shopping and related devices (mainly smart speakers) have quickly become popular since Amazon first launched its Echo smartphone in 2014, topping Amazon's bestseller list on Christmas Day. According to…

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Robots or living people? How customer service will change in the next decade
Our life, the world around us, is changing at an incredible speed. Over the past 10 years, humanity has made a quantum leap in the development of technology. What seemed…

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