Business Trends, or How to Get the Most Out of Business Benefits from Innovation
We cannot conduct business at the same speed with which our ancestors conducted them. The business world has changed. Twenty years ago it was completely different, the speed of the…

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Robots or living people? How customer service will change in the next decade
Our life, the world around us, is changing at an incredible speed. Over the past 10 years, humanity has made a quantum leap in the development of technology. What seemed…

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Counterparty bankruptcy: what transactions can be challenged and how to protect yourself?
When a bankruptcy proceeds, everything: creditors, a debtor, a bankruptcy trustee - are driven by a simple motive - to receive money. This gives rise to the struggle for the…

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20 technology and brand promotion trends in 2019

Marketing is a dynamic, changeable and unstable industry in which it is not enough to grab onto one thing and constantly adhere to it – there will always be something new and more dynamic, which to grab is often much more difficult. It seems to many that keeping up with all the innovations is unrealistic – you’ll still lag behind, but the balance between the innovations and the ones you have already introduced still exists and can be constantly observed. Continue reading

“Happiness struck the head”, or What if you succeed and now the company is in crisis?
Last week, in the first part of this conversation, I said that a hangover and insanity are practically no different. Outwardly, they are very similar. It may even seem that…

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How to hire an accountant if you do not understand anything in accounting
I clearly remember my first leader. In the early 2000s, right after the institute, I got a job as the chief (and only) accountant in a small furniture company. From…

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“The tail steers a dog”, or Three stories of real business
Svetlana Emelyanova, managing partner of STEP Consulting, shares three stories from business practice that describe the resistance of the company's employees to useful changes and innovations, and explains how to…

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“They will be pulled ashore and stunned with a stick”, or How to conclude a contract on your terms
One day, during a training on negotiations, a woman came up to me and asked: “We make cakes. Recently concluded a contract with the network. They stayed at a discount…

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