5 rules on how to help the customer during construction in order to receive contracts in the future
It is no secret that many of the directors of small construction companies that conclude a contract for construction and installation works (performers of all kinds or only some narrow-profile…

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Abuse patterns: how employees manipulate their rights - case studies
Natalya Pakhomova, a lawyer for Pervaya Liniya, warns employers of potential abuse by employees of their rights in the field of labor relations in order to obtain benefits As practice…

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Management in the student construction team, or Freedom as a conscious need
It was in the last century. Next summer, a student construction team (MTR) was created at the institute, and our hero was appointed commander. This movement originated in the mid-1950s…

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customer

How to work with foreign suppliers: 8 successful aspects, FineDesignGroup experience

One of the key factors for the success of a store is the product range that the customer likes. If the product is of high quality, the price is affordable, and the delivery is fast and convenient, then the client will return to the seller again and again. Therefore, it is important to competently build work with suppliers, especially when it comes to business partners from other countries. Continue reading

Robots or living people? How customer service will change in the next decade

Our life, the world around us, is changing at an incredible speed. Over the past 10 years, humanity has made a quantum leap in the development of technology. What seemed so utopian not so long ago is today a reality. Smartphones, social networks, Wi-Fi. For a couple of clicks on the phone, we call a taxi, choose a place to live in another city, order food at home, communicate with friends from anywhere in the world. Everything moves in a spiral of continuous development. Technologies, geopolitics, economic conditions, business formats are changing. Continue reading

“Letters of happiness” from IFTS: what you need to be prepared for
In modern realities, calling an interrogation to the tax authority is a common practice. The regulatory authorities attach more and more importance to conducting interrogations of individuals. In addition to…

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Signs that the company’s account will soon “freeze”
A current account is an important financial management tool for each company. The suspension of certain operations on the account or its complete blockage may, if not paralyze the activity…

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How to avoid a cash gap due to winning the tender: a brief case
At the end of July, our company won a tender for the supply of products for one federal research and production center. Under the terms of the contract, an advance…

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Voice shopping: what business needs to know to be trendy
Voice shopping and related devices (mainly smart speakers) have quickly become popular since Amazon first launched its Echo smartphone in 2014, topping Amazon's bestseller list on Christmas Day. According to…

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