How to manage expenses
What to consider in the agreement with the counterparty in order not to incur losses
Entrepreneurship is always associated with risks, which can occur both from factors independent of a person and from human factors. The latter include intentional non-performance of the contract, fraud, inclusion…

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“The tail steers a dog”, or Three stories of real business
Svetlana Emelyanova, managing partner of STEP Consulting, shares three stories from business practice that describe the resistance of the company's employees to useful changes and innovations, and explains how to…

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"The risk of charging VAT", or What you need to know when buying software
What are the licenses? Let's start with a simple one. The publisher of commercial software does not want everyone to use its product for free and is trying in every…

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assistance

5 rules on how to help the customer during construction in order to receive contracts in the future

It is no secret that many of the directors of small construction companies that conclude a contract for construction and installation works (performers of all kinds or only some narrow-profile ones) are trying not only in words but in practice to convince the customer that the customer and in the future (after the expiration of the contract) it is necessary to continue cooperation with this contractor. Continue reading →

Posted in customer is satisfied, elementary rules, managers of construction, project management, several elementary
Moskvich won 9 million rubles thanks to a prophetic dream
The 39-year-old resident of Moscow, Ilya Matveev, saw two lucky numbers in a dream: 8 and 33. They helped him become the winner of the “5 out of 36” lotto.…

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From hopelessness to "vomiting", or How to assess the level of service impeccability
The sphere of hospitality and leisure, an elite restaurant business and traditional catering is a market that, apparently, has always been, is and will be. At the same time, some…

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“They will be pulled ashore and stunned with a stick”, or How to conclude a contract on your terms
One day, during a training on negotiations, a woman came up to me and asked: “We make cakes. Recently concluded a contract with the network. They stayed at a discount…

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Do not rush to pay a fine to Rostekhnadzor!
Organizations operating hazardous production facilities (HEP), such as drilling rigs, aerial platforms and so on, are required to carry out production control over compliance with industrial safety requirements at the…

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