Robots or living people? How customer service will change in the next decade
Our life, the world around us, is changing at an incredible speed. Over the past 10 years, humanity has made a quantum leap in the development of technology. What seemed…

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Counterparty bankruptcy: what transactions can be challenged and how to protect yourself?
When a bankruptcy proceeds, everything: creditors, a debtor, a bankruptcy trustee - are driven by a simple motive - to receive money. This gives rise to the struggle for the…

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“They will be pulled ashore and stunned with a stick”, or How to conclude a contract on your terms
One day, during a training on negotiations, a woman came up to me and asked: “We make cakes. Recently concluded a contract with the network. They stayed at a discount…

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advantages

“Influencing or manipulating?”: How to build relationships with subordinates in a developing company
The task of management in any business is to achieve goals in conditions of limited resources. The manager does not always understand this, often he justifies himself or others by…

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How not to fall under tax suspicion: dangerous schemes and mistakes of entrepreneurs
It is important to note that schemes differ from errors in the awareness of the commission, and therefore the consequences. Let's start with the mistakes that managers face due to…

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4 principles of business automation: how not to make a mistake
The topic of business automation is one of the hottest in recent times. Many experts talk about the capabilities of various tools and how they can improve your company's performance.…

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“Business under attack”: what banks can consider as a cash out scheme and block an account
Recently, 115-ФЗ has become a serious stumbling block for a calm business. In accordance with it, banks are entitled (and in fact, taking into account the requirements of acts of…

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